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The test administrator is responsible for ensuring secure exam delivery and providing superior customer service in a friendly environment. This includes checking in candidates, verifying identification, explaining the exam process, proctoring, and troubleshooting technical issues.
Candidates must possess a high school diploma or equivalent and ideally have at least one year of customer service experience, with proctoring experience being highly preferred. The role requires flexibility for scheduling, basic proficiency in microsoft office, and the physical ability to sit for long periods and perform light housekeeping duties.