The role involves planning, coordinating, and executing software implementation projects in school environments, alongside designing, maintaining, and delivering structured training programs for administrators and staff. Additionally, the trainer will provide high-Quality technical support, diagnose issues, and collaborate with internal teams to ensure smooth adoption and product improvement.
Candidates must possess experience in planning software implementations, delivering on-Site training, and resolving technical issues, coupled with the ability to quickly master complex software and manage multiple projects independently. Essential requirements include exceptional verbal and written communication skills in both english and french, proficiency in payroll systems (Ideally school accounting/Pension plans like rregop and rrpe), and a strong customer service orientation.