University of Waterloo
Location
Waterloo, Ontario
This career path position involves managing all functional activities related to admissions processes, including training to handle procedures, responding to applicant inquiries via phone, in-Person, and email, and tracking special case reviews. Responsibilities range from entry-Level admissions tasks to potentially leading projects, requiring the incumbent to advise and counsel applicants sensitively while ensuring accurate data verification and file assessment.
Candidates need some post-Secondary education or equivalent work experience, along with previous customer service experience, to handle the complexities of admissions operations. Desired skills include experience with microsoft office suite and familiarity with student information systems and document management systems.
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