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Core responsibilities

The it trainer is responsible for designing, delivering, and continuously improving end-User training programs for internal and external software applications like salesforce, microsoft 365, and workday. This role ensures users can efficiently utilize software tools aligned with organizational business objectives.

Requirements summary

Candidates must possess a college diploma or university degree in a related field, along with certification in adult learning theory and practices. Required experience includes 4–6 years in the it industry, with 2–4 years specifically in direct it or software training, including content development for workday lms and salesforce.

associate degreebachelor degreeprofessional certificateCustomer ServiceCommunicationSalesforcePresentation SkillsTraining DeliveryNeeds AssessmentMicrosoft 365Curriculum DevelopmentInstructional DesignCourse DevelopmentAdult Learning TheoryWorkday LMS

Benefits

  • Health Insurance
  • Paid Vacation
  • Dental Benefits
  • Sick Time
  • RRSPs