National Trainer (12-month contract)

The role involves delivering engaging training to new disability case managers on all aspects of disability assessment and management, including facilitating live sessions and conducting comprehensive claim decision reviews with constructive feedback. The trainer will also identify learner needs, collaborate with leadership, and evaluate training effectiveness to support the development of new case managers.

Candidates must possess a minimum of two years of experience in disability claim management, along with proven experience in coaching, mentoring, or supporting employee development. Strong verbal and written communication skills, confidence in facilitating group learning, and excellent organizational abilities are essential for success in this role.