Group Bookings Officer

This role serves as the primary contact for all museum group bookings, including supervising bookings staff, volunteers, and contractors responsible for group arrivals and service delivery. Key duties involve managing all booking transactions, collecting revenue, overseeing ticketing software, and ensuring an exceptional experience for teachers and students through pre-Visit engagement, on-Site orientation, and post-Visit follow-Up.

The minimum requirement is a high school diploma plus two years of related experience in a shift supervisor role that included training and coaching, with equivalencies considered. Candidates must possess strong written and verbal communication skills, the ability to lift 25lbs, and spend extended hours walking and standing while speaking loudly.