The specialist will provide high-Quality customer support via phone, email, and live chat to student travelers and their parents, while collaborating with internal teams to resolve issues. Responsibilities also include handling administrative tasks like responding to emails and preparing travel documentation to ensure an excellent customer experience.
Candidates must be fluent in both english and french and authorized to work in canada, possessing strong communication, time management, and multitasking skills. The ideal applicant is solutions-Oriented, thrives in a fast-Paced environment with high contact volume, and is passionate about travel and experiential education.