Service staff are responsible for attending training, adhering to operations, and providing safe and confidential walks to patrons in teams of two, regardless of weather conditions deemed safe by management. Staff must also act as ambassadors for walkhome, maintain professionalism while on shift, and adhere to all company policies and ethical standards.
Applicants must obtain a valid police check upon hiring and maintain a professional demeanor while understanding and respecting personal boundaries. The role requires flexible hours, including nights, weekends, and holidays, and involves physically demanding conditions such as walking and standing.