The service desk administrator will serve as the primary contact for phone communications, efficiently scheduling appointments for staff, and providing technical assistance and troubleshooting support to students using microsoft teams. This role also involves independently managing administrative duties to support campus operations and delivering exceptional customer service.
Candidates must possess a high school diploma, with a post-Secondary certificate or diploma in office administration being an asset, and must have previous experience in an administrative, clerical, or help desk support role. Essential qualifications include proficiency with microsoft office suite and virtual communication platforms like microsoft teams, alongside strong organizational and communication abilities.
Language Resource Worker or Language Teacher - Ucwalmicwts Proficiency/Fluency