Program Assistant I, Open Learning

Application Restrictions Open to both Internal and external Job Type Support Staff (CUPE) Posting In effect from 4/6/2026 Closing Application Date 18/6/2026 Closing date for internal CUPE applicants 18/6/2026 Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled. Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized. Applications received after the "closing date for internal CUPE applicants" will be considered alongside external applicants. Full/Part Time Part Time Support Type Auxiliary (Over 4 Months) Anticipated Start Date 18/7/2026 Position End Date (If Applicable) 18/7/2028 The Hours of work are subject to change depending upon departmental requirements Schedule Varied Schedule Description Varied schedule, currently TWTh 5 hours per day

Duties

• Provides a wide range of administrative support, including receptionist services, for Open Learning. MAJOR DUTIES & RESPONSIBILITIES
• Provides administrative support by organizing and coordinating workflow and determining priorities in order to meet the needs and requirements of assigned area; resolves day-to-day problems, handles sensitive material.
• Performs secretarial duties which include word processing a variety of documents such as correspondence, contracts, evaluation summaries, exams, memos and spreadsheets; including taking of minutes.
• Provides receptionist services and handles all program-related inquiries. Collects, sorts, distributes and may open mail for designated department.
• Sets up and maintains all filing systems, records, and office supplies inventory; maintains, troubleshoots and reports malfunctioning office equipment.
• Liaises with internal and external contacts regarding program requirements.
• Informs and advises both incoming and ongoing students of fees and any missing documentation. Manages and enters all student data and files, and generates reports.
• Assesses student transcripts for program requirements: assesses and monitors student’s records and notifies the Program Coordinator of any deficiencies associated with promotion and graduation.
• Prepares and maintains mail-out learning manuals/ learning guides/ exams/ Information Guide/ admissions packages/ graduation packages.
• May arrange meetings, travel arrangements, locate and assemble background information, books physical facilities and equipment for meetings, and may assist in arranging events. REPORTS TO Associate Vice-President Open Learning

Qualifications

• Education:
• Grade 12, plus six months post-secondary courses including all Microsoft Office programs or equivalent EXPERIENCE:
• Three years’ related experience, including one year experience with electronic data entry and word processing and use of Microsoft Office programs SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
• Ability to perform electronic word processing at 60 wpm and data entry
• The proven ability to take and transcribe minutes and correspondence at 70 verbal wpm
• The proven ability to effectively use Excel, PowerPoint and other Microsoft programs
• Ability to communicate effectively both verbally and in writing
• Ability to deal courteously and tactfully with students, staff and members of the general public
• Ability to manage student files, records and maintain student confidentiality
• Ability to prioritize and coordinate workload WORKING CONDITIONS
• Sitting at a desk and computer for periods
• General office conditions The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists. Pay Band $27.90 - $31.00 ( CUPE Grade 06 (90% - 100%) ) Salary rate Please Note: This position may be subject to a 90% salary for the first 560 hours of employment. Location Kamloops, BC CA (Primary) # of Hires Needed 1 Organizational Unit Thompson Rivers University -> Open Learning -> Program Delivery Diversity and Inclusion Commitment: Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority. NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website. External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.