Core responsibilities
The e-Advisor will engage prospective students through various digital channels to convert inquiries into scheduled appointments with program advisors. This role involves providing program details, managing scheduling, updating the crm system, and supporting marketing efforts to meet enrollment goals.
Requirements summary
Candidates should possess a diploma or degree in a relevant field like marketing or communications, or equivalent experience, along with prior experience in telemarketing or virtual customer service. Strong english communication skills, proficiency in ms office, and experience with crm systems are essential for success.
bachelor degreeWritten CommunicationVerbal CommunicationTime ManagementSchedulingEmail CommunicationMultitaskingMS Office ProficiencyMarketing SupportLead ConversionCRM UpdatesChat CommunicationOnline InteractionPhone InteractionProgram InformationText InteractionEnrollment Targets