Direct Support Professional FT

TITLE: Direct Support Professional

Position status: Full-time (Union)

Schedule: 40 hours a week- Saturday 10 am to 10 pm, Sunday 10 am to 10 pm, Tuesday 3 to 11 pm and Friday 7 am to 3 pm

Reports to: Program Manager

Location: Milton

Position summary

• The Bob Rumball Canadian Centre of Excellence for the Deaf (BRCCED) is a provincial leader in the Deaf community.
• Our mission is to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve.
• We are a highly motivated, collaborative team on a mission to improve the quality of life for those we serve.
• We take a person centered approach that aims to support and make a positive difference in the Deaf and Hard of Hearing community.
• Our perks include but not limited to robust benefits program (for eligible employees), access to sign language classes, employee rewards & recognition program, comprehensive training and development, internal progression, and an opportunity to give back to the community.

Reporting to the Program Manager, and working as part of a multi-disciplinary team, this position is responsible for the day-to-day support of group and individual skill building activities. The Community Participation Support /Day program provides onsite, community or virtual based support to individuals who are Deaf or Hard of Hearing (whose primary language is in ASL). The individual participants require a communication rich setting, and may display complex behavioural, mental health and developmental needs.

• Primary duties
• Lesson planning to meet goals of client skill building activities, facilitate group and 1-1 activities, track attendance, write progress notes and other related documentation related to program and funder requirements
• Participate in Plan of Care meetings, service reviews, program planning, evaluation, supervision and team meetings
• Ensure that activities and daily QAM requirements are in accordance with agency mission, vision, values, strategic direction and policies to ensure the highest quality of care
• Ensure supportive, safe and predictable environment through following schedule, routine and communication with team
• Implement daily programming activities consistent with Plan of Care goals, track and report on progress
• Support with areas including personal hygiene, meal preparation, meal supervision and support,
• First aid/CPR and Safe Management behavioural descalation techniques as required
• Administer medications consistent with Organization’s policies & procedures
• Promote an evidence-based, person-centred approach to care
• Communication in American Sign Language and respect to Deaf Culture
• Advocate on behalf of individuals and their specific needs/goals, follow up any concerns with managment
• Work collaboratively with team and individual’s service team; dedicating one’s self to excellent service
• Physical activities including, but not limited to, lifting, bending and prolonged standing

Qualifications

• DSW Diploma or related college degree or equivalent work acquired experience.
• Minimum 2 years’ experience working in a day program/residential setting with Individuals with developmental disabilities, mental health needs and/or dual diagnosis
• Knowledge and experience working within the Deaf community and proficiency in ASL. Experience with appropriate advocacy skills of marginalized groups or Deaf community
• Previous ABA training and aging population or experience is an asset
• Professionalism and experience working with team members and liaising with families, community service partners, stakeholders
• Demonstrated team work, leadership, creative problem solving abilities with critical thinking skills, is able to adhere to policies and protocols
• Experience supporting nutritional needs and life skills development for Individuals in service
• Familiarity of Developmental Services Ontario and developmental services sector, Quality Assurance Measures
• Excellent communication, literacy, interpersonal skills, and experience in computer literacy (e.g. Words, Excel, Outlook), video conference call (Zoom, MS Teams), online Learning Management Systems (e-learning)
• Knowledge and experience with report writing and data entry
• Current Quality Assurance Measures, Safe Management, Medication Administration, and WHMIS certification and be able to actively participate in all trainings
• Physical capacity and ability to work 1:1 with Individuals with developmental disability
• Valid Ontario Full G Driver’s License and clean driving record (is an asset)
• French language/LSQ (is an asset)

Interested candidates please visit https://www.bobrumball.org/careers/ [https://www2.bobrumball.org/careers/]

Please contact Human Resources at careers@bobrumball.org [careers@bobrumball.org] if you need accommodation at any stage of the application process.

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We thank all applicants in advance, however, only candidates selected for an interview will be contacted.

Posting Date: May 27, 2026

Closing Date: June 10, 2026 Start Date: Immediate