Support Worker
Umbrella Family and Child Centres of Hamilton
Location
Hamilton, Ontario
Salary
CA$22 - CA$22 / HOUR
Quick overview
Provide individualized support for children with physical, behavioral, or mental health challenges within childcare and school-age programs. Collaborate with families and educators to implement IEPs and ensure a safe, structured learning environment.
Requirements summary
Requires experience supporting children with diverse abilities and knowledge of positive behavior guidance strategies. Must possess Standard First Aid with CPR Level C, a satisfactory Vulnerable Sector Police Check, and up-to-date immunizations.
Job description
Support Worker Permanent, Part-time
- Build your career where you truly belong — welcome to Umbrella Family.
- For over 35 years, we’ve been a trusted leader in early childhood education, powered by passionate staff who make a real impact every day.
- At Umbrella Family, you’re supported, heard, and empowered to grow in a collaborative environment designed to help you thrive.
- Join a workplace that values your contributions and celebrates the connection you make with children and their families.
- This isn’t just a job — it’s your opportunity to be part of something special.
Location
- Cathy Wever Centre, 160 Wentworth St. N.,
- Hamilton,
- ON
- L8L 5V7
- Total
- Hours per
- Week: 18.75
- Schedule:
- Monday-Friday, 2:15pm-6:00pm
- Pay
- Rate (per
- Collective
- Agreement, includes wage grants): $21.79 per hour
About the Role
As a Support Worker, you will provide support for children with physical, behavioural, or mental health challenges in our childcare and school-age programs. Your role is essential in helping children succeed in a safe, nurturing, and structured environment, while working collaboratively with families, teachers, and colleagues. Your work ensures smooth transitions, consistent routines, and individualized support that enables each child to thrive.
Qualifications
Related experience supporting children with diverse abilities and behaviours Knowledge of strategies for positive behaviour guidance and self-regulation support Ability to work collaboratively with families, educators, and school partners Familiarity with Individual Education Plans (IEPs) and implementing individualized strategies Excellent problem-solving, communication, and interpersonal skills Flexibility to adapt to varying schedules and responsibilities Patience, empathy, and passion for supporting children and their families
Certifications
- Standard First Aid with CPR Level C Satisfactory Vulnerable Sector Police Check Proof of up-to-date immunizations (TB,
- Tetanus,
- MMR)
- Key
- Responsibilities: Provide support to children with physical, behavioural, or mental health challenges Support daily routines, including meal/snack times, transitions, and school pick-ups/drop-offs Assist children with self-regulation, social skills, and behavioural guidance according to individualized strategies Communicate and collaborate with parents, school staff, and colleagues to ensure consistent support and smooth transitions Implement Individual Education Plans (IEPs) or individualized strategies as required Observe, document, and report on children’s progress and needs Support a safe, inclusive, and structured learning environment Assist with classroom or program activities as required, while providing personalized support for assigned children Adapt to the needs of multiple children or classrooms as required by the centre Why Join Umbrella Family? Comprehensive benefits package Robust retirement plan with employer matching Access to Employee Assistance Program Unionized environment supporting work-life balance Generous vacation and sick time entitlements Priority childcare placement for employees’ children Positive, collaborative, and supportive work environment
How To Apply
If you are enthusiastic about supporting children, colleagues, and your community, we invite you to apply! Please submit your application through this link and become part of a team where your work truly matters. Welcome to Umbrella Family — where every role makes a difference. Commitment to Accessibility We are committed to providing accommodations in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodations during the hiring process. Recruitment Process Disclosure This organization does not use artificial intelligence (AI) systems or automated decision-making technologies in the screening, assessment, or selection of applicants for employment. All applications are evaluated exclusively through a human review process conducted by our Human Resources personnel and hiring managers. This job posting is for an existing vacancy within the organization.
Benefits
- Employee Assistance Program
- Comprehensive Benefits Package
- Vacation Entitlements
- Priority Childcare Placement
- Sick Time Entitlements
- Unionized Environment
- Retirement Plan With Employer Matching