Job detail
Service Navigator
STRIDES TORONTO
UNKNOWN
Posted 4/13/2026
Location
Toronto, Ontario
Salary
CA$61,532 - CA$71,656 / YEAR
Core responsibilities
The service navigator provides intake, screening, and resource matching for children and youth experiencing mental health challenges. They ensure timely access to services by educating families and facilitating coordinated referrals to appropriate programs.
Requirements summary
Candidates must hold a degree or diploma in a human services-Related field and possess three to five years of relevant experience. Strong knowledge of child and youth mental health disorders, crisis intervention, and trauma-Informed practices is required.
bachelor degreeDe-escalationPrioritizationTime managementReferral managementCrisis interventionTrauma-informed practiceStakeholder engagementStrengths-based approachMental health assessmentService navigationChild and youth mental healthCase documentationIntake and screeningCulturally responsive serviceDevelopmental considerationsResource matching
Benefits
- EAP
- Defined contribution pension plan
- Life insurance
- Disability insurance
- Paid time off
- Dental coverage
- Vision coverage
- Comprehensive health coverage
- Hybrid work flexibility
- Employee perks and discounts
- Pregnancy/parental leave top-up