Job detail
Intake Specialist, Student Health and Wellness
University of Ottawa
FULL_TIME
Posted 4/9/2026
Location
Ottawa, Ontario
Salary
CA$72,437 - CA$91,502 / YEAR
Core responsibilities
The intake specialist leads the initial triage process to assess students' mental health needs and directs them to appropriate internal or external resources. They also provide support to students in emotional distress and intervene in crisis situations using established safety protocols.
Requirements summary
Candidates must hold a bachelor's degree in social sciences or a related field and possess at least two years of experience in a multidisciplinary health services team. Proficiency in both english and french is required, along with strong clinical assessment and interpersonal skills.
bachelor degreeDocumentationBilingualismEmpathyTriageActive listeningCase managementCrisis interventionSuicide preventionInterdisciplinary collaborationMental health assessmentClinical judgmentInterpersonal relationsReferral coordinationSafety planningEmotional containment
Benefits
- Employee and family assistance program
- Defined benefit pension plan
- Group insurance coverage