Navigator Primary Care & Wellness Services

• Outreach & Community Connection Provide on-the-ground outreach in high-need areas, engaging individuals who may not actively seek help but require support.
• Engage in proactive outreach to connect with families and community members.
• As request by the Department Manager of Integrated Primary Care, plan, support, and attend events and meetings to engage with community.
• Build strong relationships within the community to promote trust and awareness of available services.
• Act as a bridge between families and service providers, ensuring culturally safe and respectful interactions.

• Education & Empowerment Promote self-navigation and advocacy skills among community members.
• Provide education on preventive health, chronic disease management, mental health resources, and wellness practices in a culturally respectful manner.
• Empower families to make informed decisions that enhance resilience and stability.
• Support the development of materials, resources, and guides to support self-navigation and active awareness of services within and outside the community.
• Empower individuals to make informed decisions about their health and wellbeing.
• Support development of resources and guides for self-navigation of maternal and child health services.

Collaboration As requested by the Department Manager of Integrated Primary Care work closely with internal teams and external partners to streamline referrals and communication to provide wrap around care. As requested by the Department Manager of Integrated Primary Care to participate in community initiatives that strengthen health and well-being as well as navigation and service accessibility.

Case Management (As Required) Support or perform case management duties when directed by the Department Manager of Integrated Primary Care, ensuring alignment with standards of care.

Administration & Reporting Maintain a strong understanding of the services and support available to our clients, both internal and external. Track client contacts, attachments, referral status, KPU's, an ensure contacts are documented. Report on activities as required by Department Manager.

Other Duties Additional responsibilities as needed to support the community and uphold our shared values.

• Working / Special Conditions Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program Check to ensure the safety and trust of the communities we serve.
• This check will be conducted every five years.
• Initial and ongoing commitment to the values and guidelines of Sq'éwqel (Seabird Island Band), including our policies, procedures, standards of practice, and laws, is essential.
• This commitment supports our collective work, the community, and the responsibilities of this role.
• Must possess a valid class 5 driver's license and have access to safe and reliable transportation, insured for community-based use, to effectively transport clients, students, or children.
• Flexibility in working hours may be required, including evenings and weekends, to accommodate the needs and schedules of clients and community needs.
• Employees will be given as much notice as possible to any changes in schedule.

What You'll Bring

Qualifications

Education Diploma or degree in Nursing, Social Services, Health Navigation, Mental Health, or related field (or equivalent experience).

• Experience 3 Years experience in primary care, mental health, or clinical health services preferred.
• Knowledge of culturally safe, trauma-informed, and decolonized practices, with an understanding of Indigenous traditions and health approaches.
• Comfort with outreach, home visits, and community engagement.
• Experience in a client facing role within a First Nations community.
• Excellent customer service, conflict management, communication, relationship-building, and problem solving skills.

Preferred

Indigenous candidates are strongly encouraged to apply. Lived experience as a member of a First Nations community. Knowledge and understanding of Seabird Island’s culture, traditions, teachings, community dynamics. Ability to respond quickly and professionally to community or colleague needs and inquiries. Excellent writing, editing, and verbal communication skills. Comfortable conducting outreach, including home visits and community engagement.

Cultural Competency

Deep understanding of Indigenous cultures, traditions, and contemporary issues. Experience working within Indigenous communities and applying culturally safe practices. Understanding of intergenerational trauma and its impacts on Indigenous peoples and communities.

Core Competencies

• Ethical: Maintains and promotes individual and organizational integrity and values in all activities.
• Flexible/Adaptable: Maintains effectiveness in diverse work environments characterized by changing circumstances and shifting priorities, displaying adaptability and resilience.
• Excellent
• Communication and
• Relationship-Building
• Skills: Ability to establish trust with clients, families, and service providers while effectively advocating for individuals in need.
• Cultural
• Competency: Deep understanding of Indigenous cultures, traditions, and contemporary issues, ensuring culturally safe and respectful interactions.
• Analysis of
• Data: Diligently examines and organizes referral logs, waitlists, and service records to track client progress and improve service delivery.

Reports to

Department Manager of Integrated Primary Care.

How To Apply

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience, particularly in relation to Support Work. Please include references that can speak to your experience and skills.

Have a question about this position before you apply? Email careers@seabirdisland.ca. Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which students, staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with Seabird Island Human Resources Policy Manual, protecting the integrity and confidentiality of information gathered during the evaluation.

• Pre-employment screening Seabird Island is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.
• We are committed to fostering diversity, equity, and inclusion.
• We recognize and value the unique perspectives, experiences, and contributions that Indigenous people bring to our team.
• We actively encourage applications from Indigenous people.
• Pursuant to S.
• 41 of the BC Human Rights Code, preference may be given to applicants of First Nations, Métis, or Inuit heritage.
• We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.
• We thank you for your interest.
• Only those selected for an interview will be contacted.