Douglas College·New Westminster, British Columbia
Perform critical duties related to registration and student records.
Enter and manage a variety of data pertaining to student records.
Use and troubleshoot different systems to enhance efficiencies and client services.
Identify and problem solve errors and student account issues.
Apply college policies and procedures to registration and records work.
Review complex documentation and incorporate findings into practice.
Apply in-depth knowledge of Student Records processes to support enhancements through new functionality, planned maintenance, configuration and upgrades of the Student Information System (Banner) and other applications.
Work in a high volume, fast-paced environment with multiple conflicting deadlines and short turn-around times.
Maintain confidentiality of student information.
Work across all Douglas College campuses and offsite locations as required
Registration, Records & Scheduling Specialist – CE/TTG JOB OPPORTUNITY
Location New Westminster Campus Salary Range $28.69 to $32.04 hourly. Salary and wage increments are in accordance with the Collective Agreement. The Opportunity You are a highly responsible individual that thrives on performing critical duties related to registration and student records. You are a self-starter that can work independently, and are highly confident in using and troubleshooting different systems seeking to enhance efficiencies and client services. You have exceptional administrative skills for entering a variety of data pertaining to student records, and have a strong sense of how to appropriate manage confidential information. If this sounds like you, we need your talents! Apply to the Registration, Records & Scheduling Specialist position, and join our dedicated and supportive team.
Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better. Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace. Transit-accessible campuses Hybrid work arrangements for eligible positions Competitive salaries Excellent Health and Dental Benefits for eligible positions Defined-Benefit Pension Plan for eligible positions Professional Development opportunities Access to our Fitness Centres and Classes For more benefits information, click here! WHAT IT TAKES To have successfully completed a Diploma level program in a related field at a recognized post-secondary institution and a minimum of two-year relevant experience in a post-secondary environment with a computerized student information system; an equivalent combination of education, training and experience may be considered. A good working knowledge of Student Information Systems (such as Banner) and registration and records functions, with the ability to identify and problem solve errors and student account issues. Good working knowledge of the applicable College policies and procedures, the nature and content of programs being offered, as well as office practices and procedures. Ability to review complex documentation and incorporate findings into practice. Possess in-depth knowledge of Student Records processes, to be applied in seeking enhancements through new functionality, planned maintenance, configuration and upgrades of the Student Information System (Banner) and other applications to improve efficiency and service. Proven experience in a high volume, fast-paced environment with multiple conflicting deadlines and short turn-around times, where speed and accuracy are paramount. For the Full Job Description, click here.
This temporary, 25 hours, part-time position is available starting August 24, 2026 to March 31, 2027. Hours of work will typically be scheduled Monday to Friday, between 8:00 am and 4:00 pm. Hours and days of work to be discussed during the interview process. This position is required to work a flexible schedule based on operational needs Shift days and times may change depending on operational needs Evening and occasional weekend work may be required. The position is located at the New Westminster campus; and will be required to work at all Douglas College campuses and offsite locations Douglas College is committed to supporting a healthy work/life balance for employees. Posting Number 02803SA
Registration, Records & Scheduling Specialist – CE/TTG Anticipated Start Date 08/24/2026 End Date 03/31/2027 Needs a Criminal Records Check No
Open Date 07/31/2026 Close Date 08/07/2026 Open Until Filled No Maximum Number of References 3 Minimum Number of References 3 Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Important Note Qualified internal applicants must apply by August 7, 2026 to be given first consideration. Click the link at the top of this page to apply directly to this posting. Supplemental Questions Required fields are indicated with an asterisk (*). How did you first find out about this employment opportunity? Douglas College Careers Site LinkedIn Indeed Social Media (Facebook, Instagram) Personal Referral Agency Referral Professional Association Website Colleges and Institutes Canada (CICAN) Canadian Association of University Teachers (CAUT) Douglas College CareerHUB Career Fair or Other Hiring Event Other Glassdoor If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit? Yes No Not Applicable If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable). (Open Ended Question) Are you a current or former Douglas College employee/student? Current employee Former employee Current student Former student None of the above If you are a current/former employee/student, enter your ID number. (Type in N/A if not applicable.) (Open Ended Question) If you are a regular or auxiliary staff member of the College, are you currently on your probation/trial period at the College? Please note that Article 28.5 (a) of the Collective Agreement (BCGEU) states - "...regular employees shall not be eligible to apply for another regular posted position within their initial probation period...", and Article 28.5 (b) states - "...employees shall not be eligible to apply for another posted position within their trial period unless the posted position constitutes a promotion or results in a change from auxiliary to regular status...". Yes No Not an employee Employees are required to report to the college in person, promptly and reliably, as required by their position. To meet this obligation, they must reside within a commutable distance to the college for the duration of their employment. Please confirm that you can fulfill this requirement. Yes, I can fulfill this requirement No, I cannot fulfill this requirement Documents Needed to Apply Required Documents Resume Cover Letter References with Contact Information Optional Documents Transcripts and/or Credentials
Diploma level program in a related field from a recognized post-secondary institution.
Minimum of two-year relevant experience in a post-secondary environment with a computerized student information system (or equivalent combination of education, training and experience).
Good working knowledge of Student Information Systems (such as Banner) and registration and records functions.
Ability to identify and problem solve errors and student account issues.
Good working knowledge of applicable College policies and procedures, the nature and content of programs being offered, and office practices and procedures.
Ability to review complex documentation and incorporate findings into practice.
In-depth knowledge of Student Records processes.
Proven experience in a high volume, fast-paced environment with multiple conflicting deadlines and short turn-around times
Market context
In British Columbia, registration, records, and scheduling roles in post-secondary settings are often steady-demand positions because institutions rely on accurate student data and timely enrolment support. These jobs are competitive because employers usually want a related diploma, two years of post-secondary experience, and comfort with computerized student information systems. Review the posting carefully for system-specific requirements and note that the job requirements and benefits here are AI-summarized from the original description, which can save you research time.