Red Deer Polytechnic·Red Deer, Alberta
Provide administrative support to programs within the School of Health and Wellness, initially the Bachelor of Science, Nursing Program.
Act as front-line support for student inquiries and provide program-specific information.
Coordinate timetabling process and timetable entry; ensure conflict-free scheduling of courses and sections.
Support course/program delivery and execution by providing information on RDP processes, timelines, and administrative practices.
Organize and prepare for the new academic year (class schedules, student forms, attendance and marks records for certain program areas, student and instructor packages for each intake).
Coordinate instructor submission and complete preparation of course outlines, course packs, and manuals as required.
Review and track disclosure form collections, class lists, program enrolments, internal phone book listing, and security lists; inform appropriate individuals for action.
Assist programs with course evaluation preparation and documentation.
Communicate with Registrars Office regarding student applications, continuing student registration, and prior learning assessments; provide program-specific information.
Provide support for student orientation and retreats.
Generate reports through Banner/Cognos and maintain up-to-date class rosters.
Monitor, maintain, and update the central Blackboard/Brightspace program site to ensure currency of program-specific information.
Support program and program advisory committee meetings (planning, agendas, attendance, minutes preparation and distribution).
Coordinate details related to events and meetings, including external stakeholders and recruitment/retention events.
Attend meetings, record and prepare minutes, communicate and follow up on action items, and distribute minutes as appropriate
Program Assistant, School of Health and Wellness Posting Details
Position Title: Program Assistant, School of Health and Wellness
The School of Health and Wellness is currently seeking a permanent full-time Program Assistant. The Program Assistant is responsible for providing administrative support to programs within the School of Health and Wellness; this position will be initially assigned to the Bachelor of Science, Nursing Program. The Program Assistant acts as the front-line support for student inquiries and will provide program specific information as required. This position coordinates the timetabling process and timetable entry as well as provides project administrative support during periods of curriculum renewal and/or accreditation. The incumbent will use reporting systems to generate reports and maintain databases. The Program Assistant performs a wide variety of administrative support services, all of which contribute to the efficient and professional operations of the designated School. Position Responsibilities Support Associate Dean, Faculty, Operations Manager with course/program delivery and execution: Provides faculty and staff with information concerning Red Deer Polytechnic (RDP) processes and timelines, service and support, administrative practices, office equipment and basic software questions Organizes and prepares for new academic year (preparing new class schedules and forwarding to internal areas as required, updating student forms, attendance and marks records for certain specific program areas, prepares student and instructor packages for each intake) Coordinates instructor submission; completes the preparation of course outlines as required, course packs and manuals Reviews, tracks, disclosure form collections, class lists, program enrolments, internal phone book listing, security lists, informs appropriate individuals for action Assists programs in course evaluation preparation and documentation Managing Student Inquiries & Supporting Student Success: Acts as an initial point of contact from students, staff, faculty and external contact; responding to questions as appropriate or forwarding to appropriate individual Provides program specific information regarding requirements, electives, procedures, timelines and general program facts for designated portfolio. Refers students to the Student Connect Centre Advisors as required Communicates with Registrars Office in relation to student applications, continuing student registration, prior learning assessments; provides program specific information that is communicated to prospective and registered students Provides support for student orientation and retreats Timetable Entry: Collaborates with the Academic Operations Manager, Associate Dean and Chairs to coordinate the timetable process to ensure conflict free scheduling of course and course sections; works with Scheduling Office to correct any issues or conflicts as they arise, including those related to impacts from other events occurring on campus Collaborates with other Schools to schedule courses that are across Schools (i.e. Service courses, instructor who teaches course is in a different School, etc.) Systems Use Generates reports through Banner/Cognos to provide information and up to date class rosters Monitors, maintains and updates the central Blackboard/ Brightspace program site to ensure currency of program specific information Meeting, Event, and General Administrative Support Supports program and program advisory committee meetings by planning and preparing meetings, preparing agendas, attending meetings, taking and distributing minutes Coordinates details related to events and meetings; this can include external stakeholders, internal events, program spotlights, program information nights, recruitment and retention events, specialized program meetings, etc. Attends meetings, records and prepares minutes, communicates and follows up on action items to relevant parties, distributes minutes as appropriate Other related duties as outlined on job description. Required Qualifications Two (2) years of post-secondary training, ideally in Office Administration, Business Administration, or related program. Minimum of 2-3 years of relevant experience Proficient in Microsoft Office 365 (Word, Excel, Outlook, SharePoint) Working knowledge of Records Management
Experience using BlackBoard / Brightspace, Banner, Cognos would be an asset Experience working in a post-secondary educational institution would be an asset Salary or Hourly? Salary Salary $54,011 - $63,186 Benefits and Compensation Information Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, Employee & Family Assistance Program, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to Institution closures between Christmas and New Year general holidays. *Eligibility to access the above mentioned benefits dependent upon the AUPE Collective Agreement and related RDP policies. About Red Deer Polytechnic Focused on advancing the economic and social priorities of Alberta, Red Deer Polytechnic (RDP) provides more than 100 industry-relevant credit and non-credit programs to approximately 11,000 credit, non-credit and apprenticeship students. With modern teaching and learning spaces, and state-of-the-art research and innovation centres, RDP provides education and applied research opportunities in partnership with industry and communities. Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another. Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our polytechnic community. Posting Detail Information Competition Number 2026-A-120 Employment Type Permanent Full-Time Number of Vacancies 1 Desired Start Date 08/17/2026 Position End Date (if term-certain) FTE Hours of Work Scheduled between 8:30 a.m. to 4:30 p.m., Monday to Friday Open Date 07/28/2026 Close Date Open Until Filled Yes Note to Applicant Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents. We are committed to being responsive to the evolving needs and expectations of our diverse community. At RDP, we are committed to a merit-based hiring process, and we believe in an inclusive workplace that is fair, equitable, supportive, welcoming and respectful. We recognize, value, and leverage differences in identities, abilities, background, cultures, skills, experiences, and perspectives. Our practices are guided by the principles of the Alberta Human Rights Act and support the Truth and Reconciliation Commission of Canada’s Calls to Action. If you believe you have the skills and equivalent experience and potential to contribute to this role, we encourage you to apply Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact Peopleandculture@rdpolytech.ca. Special Instructions to Applicants This position is open until filled; the first review of applications will take place on August 6, 2026. Supplemental Questions Required fields are indicated with an asterisk (*). Documents Needed To Apply Required Documents Cover Letter Resume Optional Documents
Two (2) years of post-secondary training, ideally in Office Administration, Business Administration, or related program. Minimum 2-3 years of relevant experience. Proficient in Microsoft Office 365 (Word, Excel, Outlook, SharePoint). Working knowledge of Records Management.
experience using Blackboard/Brightspace, Banner, Cognos.
Preferred: experience working in a post-secondary educational institution
Market context
Program Assistant roles in school health and wellness are typically in steady demand in Alberta because schools need reliable administrative support for student services, scheduling, records, and communication. This role is competitive because employers often look for a mix of post-secondary training, 2-3 years of experience, Microsoft 365 proficiency, and records management skills. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show office systems experience and attention to detail.