Enrolment Services Specialist - 2 positions
Saskatchewan Polytechnic
Location
Regina, Saskatchewan
Salary
CA$2,177 - CA$2,604 / YEAR
Quick overview
- Provides information, services and support to students, applicants, and staff in application, admission, registration, grading, transfer credit, fees, student loans, and credentialing..
- Reviews and assesses applications for admission..
- Works with programs to maintain enrollment levels and manage waitlists..
- Builds and maintains course sections in SIS..
- Registers students and manages course enrollments..
- Assesses and processes tuition fees and refunds..
- Produces transcripts and credential documents..
- Collaborates with other departments for seamless student service..
- Enters and maintains student information in Banner Student..
- Uses reports and data to make decisions and communicate with students..
- Enforces institutional policies and procedures..
- May require a criminal record check and occasional travel.
Requirements summary
- Diploma or equivalent in office administration or business, with at least two years of relevant experience.
- Proficiency in data entry, database software, and Microsoft Office.
- Strong communication, organizational, and problem-solving skills.
- Experience with payment processing and policy application.
- Ability to work independently and as part of a team, with a focus on diversity and inclusion.
Job description
Enrolment Services Specialist - 2 positions Job Content (SDF) Details Job Content (SDF) Details Competition Number P17574 Posting Title Enrolment Services Specialist - 2 positions Classification Band 7 Location Saskatchewan Polytechnic Regina Campus Other Location(s) Building Other Building Date Posted 05/25/2026 Closing Date 06/03/2026 JIQ # 213 Start Date 06/01/2026 End Date Open Until Filled No Ongoing Yes Category of work Full Time Bargaining Unit Professional Services Hours of Work Regulated 36 hours (5/4 work pattern)
Salary Range
Bi-weekly $2,177.46 - $2,603.54 Temporary Market Stipend Incumbent Total Assigned days (AC) / Total Hours per biweekly pay EDO every second week (5/4 work week) Posting Status Open Special Instructions to Applicants Saskatchewan Polytechnic is committed to building a diverse and representative workforce that reflects the communities we serve. We recognize that First Nations, Métis, and Inuit peoples have been historically underrepresented in the labour market due to systemic barriers, and that advancing reconciliation includes addressing these inequities within our own institution. Strengthening Indigenous representation among employees is a priority in Sask Polytech’s Inclusive Excellence: Equity, Diversity, Inclusion & Reconciliation Strategy 2025–2030. Job Duties/Qualifications, Skills and Abilities(QSA) Job Duties Job Duties Under the direction of the Manager of Enrolment Services , the Enrolment Services Specialist (ESS): 1. Provides information, services and support to programs, students, prospective applicants, and staff in the areas of application, admission requirements, selection criteria to programs, registration, grading, transfer credit, PLAR, fees and refunds, student loans, transcribing and credentialing. 2. Reviews and assesses applications for admission to determine if applicants’ academic credentials meet program admission requirements. The ESS will be required to interpret and assess both Saskatchewan and Canadian education credentials. 3. Works in partnership with programs to ensure program enrollment remains at or close to capacity level. The ESS is responsible for admitting and registering students, maintaining waitlists of qualified applicants, and managing equity seat enrollment targets. 4. Rolls, builds and maintains course sections for students and creates course blocks in SIS (Banner Student). 5. Registers students by course blocks and by course registration numbers. 6. Assesses and collects tuition fees, calculates and approves tuition refunds, troubleshoots refund discrepancies, signs student loans, and tracks sponsored students and student loan activity. 7. Produces official transcripts and program completion documentation including statements of achievement and certificate and diploma parchments. 8. Works closely with other key departments (i.e. Call Center, Recruitment, Counseling, Finance, Bookstore, Printing Services) to ensure seamless student service. 9. Enters, changes and maintains information in Banner Student to create the official student record. 10. Uses reports and other technical tools to make decisions, communicate with students, audit and correct information, and provide both general and statistical information. Makes decisions and judgment calls based on analysis and interpretation of data. 11. Explains, audits, and enforces institutional policy and procedures to ensure equal treatment of students and consistency across Saskatchewan Polytechnic campuses. 12. A criminal record check may be required. 13. Occasional travel is required. QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE Specific Accountabilities Duties Required Qualifications, Skills and Abilities (QSA) 1. A recognized office education diploma or business diploma, or an equivalent combination of education, training and experience. 2. Two years recent, relevant experience in administrative work. 3. Demonstrated ability in data input, including ability to update, retrieve, maintain, format and transmit information using database software, while maintaining speed and accuracy. 4. Intermediate computer skills and experience with software packages including word processing, spreadsheets, email, and Internet browsers. 5. Effective communication skills, including both oral and written. 6. Strong problem-solving skills, including the ability to calculate averages and percentages, analyze information to determine trends, and make complex decisions independently using general guidelines. 7. Strong organizational skills, including the ability to prioritize many competing and diverse tasks, and to complete them within tight timelines, with minimal supervision. 8. Ability to work effectively as part of a team, and with a variety of internal and external stakeholders. 9. Experience in receiving and processing payments is required. 10. Ability to apply and explain policies and procedures. 11. Ability to deal effectively with difficult situations. 12. Demonstrated valuing diversity. Desired QSA
Required Competencies
- Posting Supplemental Questions Required fields are indicated with an asterisk (*).
- How did you hear about this position? Saskatchewan Polytechnic Careers Site Newspaper LinkedIn Workopolis SaskJobs.ca Social Media Personal Referral Other If you answered 'Other' above, please specify source here: (Open Ended Question) Applicant Documents Required Documents Resume Cover Letter Optional Documents Curriculum Vitae