Job detail
Service Representative
Dalhousie University
FULL_TIME
Posted 5/2/2026
Location
Halifax, Nova Scotia
Salary
CA$52,878 - CA$66,944 / YEAR
Core responsibilities
- Assist and advise students, faculty and staff on university and academic regulations, policies, procedures, deadlines, fees, student aid programs.
- Process and verify documents and forms.
- Assist students with enrollment, transcripts, and letters of permission.
- Collect fees and process deposits.
- Support registration policies and procedures.
- Guide students on self-Serve tools.
- Provide administrative support
Requirements summary
Business/Office administration diploma with three to five years’ related experience; proficient in communication, organization, and microsoft office; assets include undergraduate degree, knowledge of ellucian banner, and registrar’s office experience.
Business/Office Administration diplomaUndergraduate degree (assets)ExcelOutlookWordinterpersonal skillsanalytical skillsorganization skillsattention to detailMicrosoft Office applicationstime management skillsProficient communicationKnowledge of Ellucian Banner softwareexperience in Registrar’s Office
Benefits
- health and dental plans
- health spending account
- defined benefit pension plan
- employee and family assistance program
- tuition assistance program