Job detail
Service Representative
Dalhousie University
FULL_TIME
Posted 5/2/2026
Location
Truro, Nova Scotia
Salary
CA$52,878 - CA$66,944 / YEAR
Core responsibilities
- Assist and advise students, faculty and staff on university and academic regulations, policies, procedures, deadlines, fees, student aid programs.
- Process and verify documents and forms.
- Assist students with enrollment, transcripts, letters of permission.
- Collect fees and process deposits.
- Support registration policies and procedures.
- Guide students on self-Serve tools.
- Provide administrative support
Requirements summary
Business/Office administration diploma with three to five years’ related experience, proficient in communication, organization, and microsoft office applications, with assets including an undergraduate degree and knowledge of ellucian banner software.
Business/Office Administration diplomaUndergraduate degree (assets)ExcelOutlookWordinterpersonal skillstime managementcommunicationanalytical skillsattention to detailorganizationMicrosoft Office applicationsknowledge of Ellucian Banner softwareacademic regulations
Benefits
- health and dental plans
- health spending account
- defined benefit pension plan
- employee and family assistance program
- tuition assistance program