The Program & Community Coordinator will facilitate experiential learning programs for youth and manage day-to-day operations including scheduling and gear maintenance. They will also foster relationships with agencies, mentors, and alumni to ensure high-quality program delivery aligned with organizational values.
About Chill Chill’s mission is to inspire young people through boardsports and build a more equitable outdoor community.
Chill exists to ensure youth have the skills and experiences to become mindful, independent, and resilient individuals who are able to take on new challenges and welcome growth opportunities.
We work to foster a strong sense of belonging in the boardsports community for all youth regardless of their identities.
Chill is committed to building an inclusive team, and strongly encourages candidates with diverse backgrounds and identities to apply.
We will prioritize filling this position with qualified candidates who reflect the identities and lived experiences of the young people we support.
About Chill’s Programs Revolving around a core value-driven curriculum, Chill programs consist of experiential learning activities, reflection, and discussion, paired with boardsport lessons.
Chill’s six core values provide young people with a framework for learning and growth, supported through on-board progression and adult mentorship.
Chill removes all barriers to accessing boardsports by providing participants with everything they need to get after it, at absolutely no cost.
New skills gained through boardsport progression and core value exploration are then directly applied to everyday life, challenging youth to step out of their comfort zone – both on and off their board.
As the Chill Vancouver Program & Community Coordinator (“PCC”), you will deliver Chill’s programs in Vancouver, British Columbia ensuring that every youth participant experiences high-quality programming that aligns with Chill’s mission and core values. You will facilitate programs using Chill’s established person-centered curriculum and engage youth through the principles of both developmentally appropriate experiential learning. With guidance and support from the Program Leadership team, you will coordinate the day-to-day tasks required for program operations, including scheduling, communicating with agencies and mentors, managing gear, and directly facilitating snowboard, skateboard, stand-up paddleboard, and surf programs (note that Chill hires boardsport instructors to teach the boardsport lessons). You will assist in recruitment efforts, alumni engagement, and data tracking while following existing program structures and guidelines. This role requires strong communication and organizational skills to effectively collaborate with internal and external stakeholders. You will report to Chill’s Program Management team located in Eastern Time Zones and work within established policies and procedures to ensure successful program execution. Primary Responsibilities: Program Coordination (25%) Coordinate the recruitment and onboarding of new agencies, mentors, and independent contractors, including: Sending program applications and acceptance notifications via email. Supporting relationship-building with agencies to encourage participation and engagement. Conducting in-person orientations using established program guidelines. Work with team members to coordinate program logistics, including: Communicating with program partners to confirm details. Assisting with scheduling and payment confirmations for independent contractors. Sharing transportation details with partners and working with bus companies on program days. Attending pre- and post-program meetings to relay updates and gather feedback. Follow existing guidelines to ensure diversity, equity, and inclusion in relationship-building efforts. Program Facilitation (25%) Lead on-site facilitation of Chill’s experiential learning curriculum for groups of 15-45 youth per program, following pre-established lesson plans and activities. Maintain accurate program records, including attendance, evaluations, and data submissions using Salesforce. Provide guidance to volunteer mentors and agency leads during program sessions. Ensure program quality by adhering to Chill’s established standards and completing required evaluations. Represent Chill in community settings as a program facilitator. Gear Management (20%) Maintain program gear, storage spaces, and inventory according to organizational guidelines, including: Conducting seasonal cleaning and organization. Transporting gear to and from storage locations as needed. Ensure all equipment is available and in working condition for program use. Agency, Mentor, and Alumni Engagement (30%) Advance agency and mentor relationships through timely communication and scheduled check-ins. Support outreach efforts to program alumni, ensuring they are aware of engagement opportunities. Help coordinate new and ongoing initiatives for alumni, following guidance from the leadership team. Additional Responsibilities: Capture and share marketing content (photos, testimonials) with Chill’s Marketing team as directed. Provide program-related content for grant applications and reports as needed. Perform other program-related duties as assigned to support the Programs Team. Education, Experience & Knowledge: Candidate Requirements: Must have a commitment to Chill’s Mission: to inspire young people through boardsports and build a more equitable outdoor community and embrace Chill Values: Honesty, Equity, Progression, & Fun Youth Experience: Must have 2+ years of professional experience working with youth in various settings; possess solid understanding of youth programming and relationship management and strong understanding of youth needs to ensure a positive youth experience during and after programs. Preference for candidate with experience leading groups of 20+ youth and applying trauma-informed, equity-based approaches.
Must live in Vancouver, British Columbia, Canada with a hybrid balance of work-from-home and in-person time for programs/community engagement. Candidates with 2+ years of residency in Vancouver are strongly preferred due to the nature of this role requiring familiarity with the local community and city.
Education &
Experience: Generally, 2-4 years of related work experience and generally, a Bachelor’s degree or a Bachelor’s degree can be substituted with 2 years of related work experience and a 2-year higher education degree or a 2-year higher education degree can be substituted with 4 years of work experience and a high school degree
Technology
Skills: Proficiency in Microsoft Office 365 (Outlook, Teams, Word and Excel) Willingness to learn special software skills specific to the role which are required - including Salesforce or similar programs management databases
Organizational &
Communication
Skills: Must be organized, self-motivated and detail-oriented with strong verbal and written communication skills with the ability to provide demonstrated experience.
Candidates must have 2+ years of professional experience working with youth and a commitment to boardsports and equitable community building. Proficiency in Microsoft Office and Salesforce is required, along with the ability to obtain necessary safety certifications and a valid driver's license.
Market context
In British Columbia, program and community coordinator roles that work with youth often draw steady interest because employers look for people who can balance relationship-building, safety, and day-to-day program coordination. This role is competitive for candidates who already have youth-facing experience, are comfortable with Microsoft Office and Salesforce, and can show commitment to boardsports and equitable community work. Review the AI-summarized requirements and benefits here to save time, then confirm your certifications and driver’s licence before applying.
Sessional Instructor: Study & Practice I, Faculty of Arts & Science, Fall/Winter 2026-27
Sessional Instructor: Animated Documentary, Faculty of Art, Fall 2026
Sessional Instructor: Human Centered Design, Faculty of Design, Fall 2026-27