Kwantlen Polytechnic University·Surrey, British Columbia
Timely, efficient, and accurate scheduling of KPU post-secondary, apprenticeship, and continuing education class timetables.
Create and update final exam schedules.
Work cooperatively with Dean's Office staff to build complex timetable schedules.
Solve scheduling issues and problems.
Create and update course section details in the student information system.
Assign rooms to in-person sections.
Publish term timetables to enable online and back-office student registration each term.
Produce operational and audit reports from a relational database (as part of scheduling/reporting needs)
Officer - Scheduling Department/Faculty Student Services - Registrar's Office Home Campus (Location) Surrey Main - Surrey, BC Employment Duration 8 Months Kwantlen Polytechnic University (KPU) is Canada’s only polytechnic university, proudly serving the South Fraser region for more than 40 years.
With campuses in Surrey, Richmond, Langley, and Cloverdale, KPU is deeply connected to the communities it serves and to the diverse cultures, backgrounds, and lived experiences of its students.
Through academic excellence, applied learning, innovation, and strong industry and community partnerships, KPU prepares students for meaningful futures.
As an open-access university, KPU is powered by the people who live and work here.
We believe every employee plays a meaningful role in supporting student learning and success.
We are honoured to carry the name of the Kwantlen First Nation and are committed to equity, inclusion, reconciliation, and respectful relationships.
As one of BC’s Top Employers, KPU is dedicated to fostering a supportive, inclusive, and engaged workplace where employees feel valued, connected to purpose, and empowered to make an impact.
We invite you to explore your next career opportunity at KPU and discover how your work can contribute to a university where thought truly meets action.
Competition ID: 4742 Internal
Closing Date: August 2, 2026 External
Open Until Filled # of Openings: 1 *Salary Information: 9 - BCGEU Pay Grid - $30.34 to $33.88 per hour Employment Type: Temporary Full Time Workplace Type: Hybrid Travel Frequency: Occasional travel between campuses is required. Employee Group: Support Staff (BC General Employees Union) Days of Work (BCGEU): Monday, Tuesday, Wednesday, Thursday, Friday Hours of Work (BCGEU): 8:30am-4:30pm Hours per Week (BCGEU): 35 We are currently seeking an Officer - Scheduling to join our Office of the Registrar team. Job Overview The Officer - Scheduling is responsible for the timely, efficient and accurate scheduling of KPU's post-secondary, apprenticeship, and continuing education class timetables, including final exam schedules. The incumbent works cooperatively with Dean's Office staff to build complex timetable schedules and problem solving scheduling issues. The role creates and updates the details of course sections in the student information system, assigns rooms to in-person sections, which results in published term timetables. This allows for both online and back-office student registration to occur each term. Education and Experience
A bachelor's degree.
Minimum of one (1) year recent related experience in academic scheduling within the Office of the Registrar or post-secondary institution.
Or an equivalent combination of education and experience. Knowledge, Skills & Abilities
Experience using an enterprise student information system, ideally using a class schedule module. Beginner level experience using an academic room scheduling system.
Intermediate level experience using Microsoft Excel. Beginner level experience with Microsoft Office Suite or productivity software. Microsoft Office certification an asset.
Beginner level experience using an enterprise database reporting tool to produce operational and audit reports from a relational database.
Demonstrated knowledge of Canadian post-secondary education systems as it pertains to academic programs, policies and procedures.
Excellent oral and written communication skills including the ability to present information in a clear and concise manner.
Ability to interact effectively with a variety of individuals with diverse backgrounds and needs.
Demonstrated ability to deal with sensitive situations that call for the use of diplomacy, tact and professionalism in the delivery of information and explanations.
Excellent organizational and time management skills, demonstrated attention to detail.
Demonstrated ability to take initiative and work independently.
Proven ability to juggle and prioritize tasks, work to deadlines and demands, make responsible decisions and determine when to seek advice.
Bachelor's degree.
Minimum one (1) year recent related experience in academic scheduling within the Office of the Registrar or a post-secondary institution.
Experience using an enterprise student information system (ideally a class schedule module).
Beginner experience with an academic room scheduling system.
Intermediate Microsoft Excel experience.
Beginner experience with Microsoft Office Suite or productivity software (Microsoft Office certification is an asset).
Beginner experience using an enterprise database reporting tool to produce operational and audit reports from a relational database.
Demonstrated knowledge of Canadian post-secondary education systems (programs, policies, procedures).
Excellent oral and written communication skills.
Ability to interact effectively with diverse individuals.
Ability to handle sensitive situations with diplomacy, tact, and professionalism.
Excellent organizational and time management skills with attention to detail.
Ability to take initiative and work independently.
Ability to prioritize tasks, work to deadlines, make responsible decisions, and know when to seek advice.
Ability to work under pressure and resolve complex issues.
Problem solving, needs analysis, and analytical skills.
Ability to think creatively with a process improvement perspective.
Interpersonal skills to collaborate as a team player.
Ability to exercise tact, diplomacy, and conflict resolution.
Ability to provide guidance, direction, training, and education to others
Ability to respond well to working under pressure and resolve complex issues in an effective manner.
Demonstrate problem solving, needs analysis and analytical skills.
Ability to think creatively while carrying out existing activities, keeping a process improvement perspective in mind.
Demonstrated interpersonal skills to work collaboratively as an effective team player with all levels of the organization.
Proven ability to exercise tact, diplomacy, and conflict resolution.
Ability to provide guidance, direction, training and education to others. Please click here for a more detailed job description. As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant. Salary Information Salary and wage increments are in accordance with the Collective Agreement. Total Rewards As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, inhouse training & development, inter-campus transportation, and more! Note: Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. Visit https://www.kpu.ca/hr for more information on KPU’s workplace, culture and total rewards. Note to Applicants Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at talentacquisition@kpu.ca. Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check. We thank all applicants for their interest in employment with KPU. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.
Market context
In British Columbia, Officer - Scheduling roles are typically tied to ongoing academic calendar and room-use planning, so demand often follows post-secondary enrollment and timetable cycles. These positions are competitive because employers usually want a bachelor’s degree, recent academic scheduling experience in a registrar or post-secondary setting, and familiarity with an enterprise student information system and class schedule tools. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct scheduling, systems, and room-assignment experience.