Provide administrative support for the Office of the Registrar and Future Students’ Office.
Serve as first point of contact receptionist for walk-ins and phone inquiries.
Provide information, support, resources, and advice regarding admission requirements and procedures.
Support programs and services to generate prospective student applications.
Support broader FSO team to ensure effective day-to-day operations.
Draft correspondence, meeting minutes, reports, notices, and other business communications.
Accurately record and transcribe minutes of meetings.
Manage multiple demands and changing priorities while maintaining high customer service levels.
Handle confidential matters with discretion and tact.
Maintain routine office systems and procedures including filing and record keeping
Requirements summary
Completion of Grade 12 and at least one year of post-secondary education supplemented by two years’ experience in receptionist and administrative support (preferably in a fast-paced student services environment).
Completion of a certificate or diploma from an accredited post-secondary institution.
Minimum of three years of administrative experience with progressive increases in responsibility.
Proficiency in English (verbal and written).
Advanced competency with computer applications including MS Word, Excel, Outlook, electronic calendars, email, and web browsers.
Typing speed of 50 wpm with high accuracy.
Ability to manage multiple demands, meet deadlines, and work independently with minimal supervision.
Strong organizational, planning, coordination, problem-solving, and follow-up skills.
Ability to address confidential matters with discretion and tact.
Ability to work a flexible schedule including evenings and weekends.
Familiarity with BANNER and MS SharePoint is an asset
Grade 12At least one year of post-secondary educationCertificate or diploma from an accredited post-secondary institutionMS WordOutlookMS Excelinterpersonal skillsorganizational skillsrecord keepingproblem-solvingreport writingcustomer serviceattention to detailplanningadministrative supportsound judgmentcoordinationbusiness communicationsdocument editingemail
Job description
Administrative Assistant & Receptionist Department/Faculty Student Services - Registrar's Office Home Campus (Location) Surrey Main - Surrey, BC Employment Duration 3 months Kwantlen Polytechnic University (KPU) is Canada’s only polytechnic university, proudly serving the South Fraser region for more than 40 years.
With campuses in Surrey, Richmond, Langley, and Cloverdale, KPU is deeply connected to the communities it serves and to the diverse cultures, backgrounds, and lived experiences of its students.
Through academic excellence, applied learning, innovation, and strong industry and community partnerships, KPU prepares students for meaningful futures.
As an open-access university, KPU is powered by the people who live and work here.
We believe every employee plays a meaningful role in supporting student learning and success.
We are honoured to carry the name of the Kwantlen First Nation and are committed to equity, inclusion, reconciliation, and respectful relationships.
As one of BC’s Top Employers, KPU is dedicated to fostering a supportive, inclusive, and engaged workplace where employees feel valued, connected to purpose, and empowered to make an impact.
We invite you to explore your next career opportunity at KPU and discover how your work can contribute to a university where thought truly meets action.
Competition ID: 4656 Internal
Closing Date: June 21, 2026 External
Closing Date
Open Until Filled # of Openings: 1 *Salary Information: 8 - BCGEU Pay Grid - $29.53 to $32.94 per hour Employment Type: Temporary Full Time Workplace Type: On-Site Travel Frequency: Occasional travel between campuses is required. Employee Group: Support Staff (BC General Employees Union) Days of Work (BCGEU): Monday, Tuesday, Wednesday, Thursday, Friday Hours of Work (BCGEU): 8:30am-4:00pm Hours per Week (BCGEU): 35 We are currently seeking an Administrative Assistant & Receptionist to join our Office of the Registrar team. Job Overview To provide administrative support and perform first point of contact reception duties for Future Students’ Office as well as supporting the broader FSO team to ensure effective day to day operations. To provide information, support, resources and advice regarding admission requirements and procedures, programs and services to walk-ins and phone inquiries for the purpose of generating prospective student applications. Education and Experience
Benefits
life insurance
extended health and dental benefits
long-term disability
parenthood top-up
defined pension plan
sick leave
healthcare spending account
generous vacation package
professional development days
tuition waiver
inhouse training & development
inter-campus transportation
follow-up
meeting minutes
reception duties
drafting correspondence
confidentiality and discretion
independent work with minimal supervision
English communication (verbal and written)
electronic calendars
web browsers
BANNER (asset)
MS SharePoint (asset)
typing (50 wpm with high accuracy)
transcribing meeting minutes
flexible schedule (evenings and weekends)
Completion of Grade 12 and at least one year of post-secondary education supplemented by two years’ experience in a receptionist and administrative support capacity, preferably in a fast-paced student services oriented department.
Completion of a certificate or diploma from an accredited post-secondary institution and a minimum of three years of administrative experience demonstrating progressive increases in responsibility; post-secondary work experience is an asset. Knowledge, Skills & Abilities
Proven ability in managing multiple demands within a large and complex organization.
Demonstrated high quality organizational, planning, coordination, problem-solving and follow-up skills.
Superior accuracy and attention to detail, particularly in editing documents.
Proven ability to address confidential matters and materials with discretion and tact.
Proven ability to meet changing priorities, and multiple demands while maintaining high levels of customer service.
Ability to independently draft correspondence, meeting minutes, reports, notices and other business communications based on knowledge of established styles, practices and policies.
Demonstrated ability to communicate effectively in English, both verbally and in writing.
Advanced level of competency using computer applications such as MS Word, Excel, Outlook, electronic calendars, e-mail and web browsers.
Familiarity with BANNER and MS SharePoint is an asset.
Typing speed of 50 wpm with high degree of accuracy
Be able to work independently with minimal supervision to achieve assigned deadlines.
Proven ability to successfully recognize, analyze and solve problems.
Have a good working knowledge of routine office systems and procedures for particular reference filing systems, clerical control systems, record keeping, etc.
Demonstrated ability to accurately record and transcribe minutes of meetings.
Ability to work effectively as a constructive and cooperative team member.
Demonstrated ability to use sound judgment to answer questions and refer matters to appropriate team member.
Proven excellence in interpersonal skills, with the ability to patiently and effectively deal with a diverse range of people in a professional and pleasant manner.
Experience with financial budgets is an asset.
Familiarity with the collective agreement and University policies.
Ability to work a flexible schedule, including evenings and weekends. Please click here for a more detailed job description. As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant. Salary Information Salary and wage increments are in accordance with the Collective Agreement. Total Rewards As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, inhouse training & development, inter-campus transportation, and more! Note: Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. Visit https://www.kpu.ca/hr for more information on KPU’s workplace, culture and total rewards. Note to Applicants Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at talentacquisition@kpu.ca. Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check. We thank all applicants for their interest in employment with KPU. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.
Administrative Assistant & Receptionist
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